We’re Here to Support You

At Herz P1 Smart Ring, our priority is to ensure you have a smooth, comfortable, and confident experience with your smart ring. Whether you need help before purchasing or after receiving your order, our support team is here for you.

How Can We Help You?

If you have questions about your order, product features, app connectivity, sizing, setup, shipping, returns, or everyday usage, our dedicated customer support team is ready to provide clear and helpful assistance.

How to Reach Us

You can contact us anytime through the official Herz P1 Smart Ring website contact form or the support channel provided on our website. Using the official contact method helps us respond accurately and efficiently.

⏱ Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

Order Assistance

To help us assist you faster, please include your order number and any relevant purchase details when contacting our support team.

Product Support

Need help with pairing your Herz P1 Smart Ring, charging, app usage, understanding health insights, or general care?
Our team is happy to provide step-by-step guidance, usage tips, and general support so you can use your ring with confidence.

Business Hours

Monday to Friday: 9:00 AM – 6:00 PM (EST)

Our Commitment

We value every customer and are committed to delivering reliable, friendly, and timely support. Our goal is to help you feel confident, informed, and satisfied with your Herz P1 Smart Ring experience.